Shipping & Delivery Policy
1. Nine Finds Does Not Ship Physical Goods
Nine Finds is a business discovery platform. Products and services listed on the Platform belong to individual users and businesses, not to Nine Finds. We do not stock, warehouse, pack, ship, or deliver any item listed on the Platform — delivery, if any, is arranged directly between the buyer and the seller or business.
2. "Order via Nine"
Where a business enables on-premise or delivery ordering through "Order via Nine," the Platform only routes your order request to that business — it does not fulfil or deliver the order itself. Any delivery fee shown at checkout is set and collected by the business, not by Nine Finds. Delivery timelines, service area, and order fulfilment are the responsibility of the business you ordered from.
3. What Nine Finds Delivers
The only thing Nine Finds itself provides in exchange for payment is service access — a business subscription (listed catalogue and order management) and onboarding. There is no physical shipment involved. Once payment is confirmed, access is provisioned within 2 business days.
4. Service Area
Nine Finds is available across India. Individual listings and business discovery are limited to what's available near a user's chosen location.
5. Questions
For questions about an order placed with a specific business, contact that business directly through the Platform's messaging feature. For questions about this policy, contact us at adminninefinds@gmail.com.